FAQ

Do you have a local delivery option?

Yes! As a thank you for supporting neighborhood beekeeping, Bee America offers complimentary delivery for addresses within a five-mile radius of our apiary. Under certain circumstances, local pick-up may be arranged directly through Bee America. Please contact us at info@bee-america.com or (301) 229-2780. 

 

How will I know when my order has shipped?

After you place your order via the Bee America website, you will receive an e-mail confirmation. You can track your order’s status on our website by using the order number provided in your confirmation email.

 

When will my order ship?

Orders are processed and shipped Monday through Saturday, 9:00 AM to 4:00 PM EST/EDT. Orders placed after 4:00 PM on Saturday will not be processed until the following Monday. All standard United States shipping holidays apply.

 

My order was damaged in shipping, what should I do?

Contact us at info@bee-america.com and we will be happy to help you. Please keep the shipping container and packaging that the order came in as the carrier may wish to pick the package up.

 

Where can I read about your privacy policy?

Please click here for Bee America’s privacy policy.

 

Is Bee America honey a product of the USA?

Yes! American honeybees pollinating flowers, trees and crops in the United States create all of our honey offerings at Bee America.

 

What is the caloric value of honey?

One tablespoon of honey contains approximately 60 calories.

 

Is Bee America honey pasteurized?

No, honey is naturally very low in bacteria and other microbes and does not benefit from a pasteurization process.

 

Is Bee America honey 100% natural?

Yes, Bee America honey contains no artificial preservatives or additives of any kind.

 

Is honey a gluten-free food?

Yes, honey is naturally gluten-free. It contains no wheat, barley, rye or oats or their by-products. No gluten containing products are stored or used in the Bee America honey facility.

 

How should I store honey?

Honey is best kept in a sealed container at room temperature.

 

Does honey spoil?

Honey will keep indefinitely if stored in a sealed container. It is best stored at room temperature. Refrigeration promotes granulation.

 

What is honey granulation (i.e., crystallization or sugaring)?

Granulation is a natural characteristic of pure honey and does not harm it or affect its quality. It is also easily removed without harming the honey. On the stove, bring a pot of water to a boil, turn off the heat and place the honey container into the pot. Leave the container in the pot until the water has cooled.

 

Do you sell gift baskets?

Yes, we create beautiful, custom honey gift basket for every occasion. Each basket is handmade to order and reflects the sentiments and well wishes of the sender. Contact us at info@bee-america.com or (301) 229-2780 to discuss your needs.

 

Do you sell gift box sets of honey?

Yes! Our American Heritage Collection gift box sets feature a trio of artisanal honeys that are reminiscent of the honey enjoyed by eighteenth and nineteenth century Americans. The American Heritage Collection gift box sets feature exquisite etchings of bees alongside honeycombs embedded with signatures from the Declaration of Independence - evoking a historical link with America's past. The American Heritage Collection gift box sets are an elegant and unique gift for any occasion.

 

Can you describe your Honey Tasting Experience?

A Bee America Honey Tasting Experience is a fun, entertaining and educational experience you can host at your next gathering, party or corporate event. Your friends, family and/or colleagues will learn how bees make honey, how terroir and nectar sources influence a honey's flavor and color, how honey is harvested and extracted from the hive, and how to best taste and enjoy honey. 

 

We'll provide a selection of honeys and seasonal food pairings that will complement each honey flavor. Also included in this custom package is a honey sommelier who will run the tasting, detailed tasting notes for your guests or employees to keep, and tasting spoons and platters/trays for beautifully displaying the honey and food pairings.

 

Bee America Honey Tastings are available in-person in the Washington DC Metro Region or online via Zoom for the rest of the United States. Contact us at info@bee-america.com or (301) 229-2780 to discuss your event.